CUSTOMER SERVICE
CUSTOMER SERVICE
for business
Whether you're opening a new space or improving an existing one, we can support you at every stage.

roastery

WE’VE BEEN ROASTING COFFEE IN BELGRADE SINCE 2024.
OUR APPROACH IS SIMPLE – TO MAKE TRULY GREAT COFFEE ACCESSIBLE AND CONSISTENT, WITHOUT UNNECESSARY COMPLEXITY. WE FOCUS ON QUALITY, TRANSPARENCY, AND COFFEES WE GENUINELY ENJOY DRINKING OURSELVES.
WE ROAST UP TO 15 TONS OF COFFEE PER MONTH AND SUPPLY PARTNERS WITH HIGH-QUALITY COFFEE IN MULTIPLE FORMATS – ESPRESSO, FILTER, AND DRIP.
WE’RE ALSO AN OFFICIAL DISTRIBUTOR OF SIMONELLI & VICTORIA ARDUINO COFFEE MACHINES, AS WELL AS UBERMILK EQUIPMENT.
BEYOND COFFEE, WE CAN FULLY SUPPORT YOUR SETUP WITH WATER FILTRATION SYSTEMS, BREWERS, AND EVERYTHING NEEDED TO LAUNCH OR UPGRADE YOUR COFFEE PROGRAM.
Coffee equipment
Nuova Simonelli
Professional espresso machines trusted by cafés around the world. Reliable, consistent, and built for performance.
Victoria Arduino
Advanced espresso technology with a focus on precision and design. For those who want full control and top-level results.
Ubermilk
Automatic milk system for perfectly textured milk every time. Consistency, speed, and ease for milk-based drinks.
Geyser
Great coffee starts with great water. Filtration systems that improve taste, ensure consistency, and protect your equipment.
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Business Inquiries
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Partner with us for carefully sourced specialty coffee, and industry-leading equipment and education. Submit your inquiry, and we'll create a tailored proposal for your business.
Here’s how we can work together:
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send samples or host a cupping with a product presentation at our roastery
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provide on-site espresso setup and recipe development
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train your team (espresso, milk work, alternative brewing methods — by agreement)
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offer ongoing quality control, including regular equipment check-ups and calibration (by agreement)
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